Tree Care Account Manager

Careers At Gothic Landscape

About the role

Current job opportunities are posted here as they become available.

| Location: | Aliso Viejo, CA | | Department: | Account Management | | Division: | Maintenance |

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Responsible for tree care & maintenance operations in achieving its overall objectives of quality, retention, growth and profitability
• Includes evaluating trees for diseases/pathogens/pest infestations and proposing pruning treatments where appropriate
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Requirements

• ISA Certified Arborist certification is required and knowledgeable with Coast Live Oak trees is highly preferred
• Qualified Applicator License (Type B) is highly preferred
• Must have commercial landscape experience in a Account Manager capacity or higher with at least 5 years+ of client & crew management experience
• A proven track record of managing a premier client site is highly preferred
• Must be bilingual in Spanish and English to communicate effectively with crew team members
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Experience in consultative sales to clients for additional services

Perks and Pluses

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothics company culture fosters growth, inspires longevity and rewards mutual loyalty

Pay

SALARY RANGE:
$88,000 - $92,000 per year (specific compensation may vary based on overall skills, experience and location)
Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)

Benefits

• Healthcare benefit program
• 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Paid training/certification and career advancement

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.