Treatment Plan Coordinator / Front Desk Coordinator
North American Dental Group (NADG) · Raynham, MA · 3 mo ago
AdministrativeFull-time
Responsibilities
- Greet and schedule patients
- Collect co-payments
- Present treatment plans
- Work towards meeting production goals
- Develop reports on production goals
- Serve as an advocate and educator in creating treatment plans
Requirements
- Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients
- Aids the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services
- Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans
- Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow
Qualifications
- 1 year dental experience
- Excel in multi-tasking and time management
- Outgoing, friendly, and professional personality with excellent customer service and organizational skills
- Experience in dental or medical field with scheduling and verifying insurance preferred
- Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs
Skills
- Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients
- Aids the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services
- Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans
- Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow
Benefits
- Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
- Comprehensive benefits package, including 401k
- Constant opportunities for career growth and continuing education
- An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Pay
Competitive compensation based on experience and qualifications.
Schedule
Monday through Friday