Treatment Plan Coordinator

About the role

Overview Treatment Plan Coordinator $2,000 Sign On Bonus!! "Open Up" to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.

Responsibilities

• Greeting and scheduling patients
• Collecting co-payments
• Presenting treatment plans
• Working to ensure schedules meet production goals
• Developing reports on production goals
• Serving as an advocate and educator in creating treatment plans for dental care

Skills

• Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients
• Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services
• Case presentation and acceptance including chair-side treatment planning
• Friendly, professional, organized, works with a sense of urgency, and able to manage multiple tasks throughout the day
• Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans
• Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow

Qualifications

• 3+ years dental experience
• Open Dental experience is required
• Excel in multi-tasking and time management
• Must possess outgoing, friendly, and professional personality with excellent customer service and organizational skills
• Experience in dental or medical field with scheduling and verifying insurance required
• Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs
• Experience presenting large Treatment Plans over $10,000

Benefits

• $2,000 sign‑on bonus
• Competitive paid time off for full‑time and part‑time team members which increases as you grow in your career
• Comprehensive benefits package, including 401(k)
• Constant opportunities for career growth and continuing education
• An exciting atmosphere that allows for freedom and individuality, enabling the team to always strive to do the best for patients

Pay

$27.00‑$29.00 per hour

Schedule

Monday through Friday 7:30 am‑5:00 pm; 2 Saturdays per month