Treatment Coordinator - Uncommon Orthodontics

About the role

The Treatment Coordinator (TC) controls the new patient flow of the practice and plays a vital role in customer relations and service. The goal is to capture new patients and retain existing ones through quality customer care. This position involves selling orthodontic treatments and services to clients during treatment consultations.

You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it clearly to patients.

Responsibilities

• Ensure the new patient, parent, or guardian understands the treatment plan.
• Present fees for services and provide payment options to clients.
• Convey a positive image of the practice.

Requirements

• Ability to work well with the public.
• Excellent verbal and written communication skills.
• Strong attention to detail and multitasking abilities.
• Drive to succeed in sales and meet goals.
• Excellent time management skills.
• Exceptional customer service skills and computer literacy.
• Ability to work independently and anticipate team and doctor needs.
• Respectful, kind, and professional demeanor with team members, patients, and doctors.

Benefits

• Competitive pay and career growth opportunities.
• Flexible health and insurance options, including employer-paid pre-tax Health Savings Account.
• Employee Assistance Program.
• Complimentary dental and orthodontic treatments for you and your family.
• Paid time off and holiday pay.
• Industry-leading 401K retirement plan with company matching contributions.