Treatment Coordinator

About the role

James Brown DDS is now hiring a Full Time Dental Treatment Coordinator in San Antonio, TX! Are you energetic, organized, and passionate about creating exceptional patient experiences? We're looking for a Dental Treatment Coordinator who loves helping patients feel comfortable while educating them on their treatment needs and options. Apply today and help us create healthy, beautiful smiles! To learn more about this practice that has been a staple in the community for over 30 years, visit: https://www.jamesbrowndentist.com

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Requirements

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs

Skills

• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Benefits

Join a Team That Invests in You! Eligible Full-time Employees Enjoy a Comprehensive Benefits Package Including

• Paid Time Off (PTO)
• 401K Retirement Plan
• Paid Company Holidays
• Monthly bonus Opportunity
• Professional Development & Continuing Education
• Bereavement Leave
• Jury Duty Pay
• Company-Paid $25,000 Basic Life & AD&D Insurance
• Medical, Dental & Vision Insurance
• Short-Term Disability Coverage
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury Coverage
• Critical Illness Coverage
• Hospital Indemnity Plans with Wellness Incentives

Schedule

Monday - Thursday 7:45 am - 5:00 pm; Friday 7:45 am - 1:00 pm