Treatment Coordinator

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing. We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

About the role

As a Treatment Coordinator, you will manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, you will lead patients to a happy and healthy smile.

Responsibilities

• Communicate financial planning and treatment options to patients based on clinical diagnosis.
• Guide patients through their treatment journey, ensuring clarity and acceptance of proposed plans.

Requirements

• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literacy (QSI/Denticon experience is a plus).
• Previous experience presenting treatment plans and discussing costs of services preferred.
• Bilingual skills are a plus.
• High school diploma or equivalent required.

Benefits

• Medical, pharmacy, dental, and vision coverage (for employees and their families).
• Basic life, AD&D, and long-term disability insurance.
• 6 paid holidays and 2 paid floating holidays.
• PTO (80 hours per year for hourly employees).
• 401k plan and deferred compensation plan.
• Referral bonuses ($600–$2,500 depending on role).
• Employee Assistance Program.

Pay

$21.00 – $24.00 per hour (DOE).

Schedule

Full-time, 40 hours per week.

Location

Gentle Dental Hazel Dell
7725 NE Highway 99
Vancouver, WA 98665, USA