Treatment Coordinator

About the role

As a Treatment Coordinator, you will play a vital role in ensuring children have a lifetime of beautiful smiles. If you have a heart for children and enjoy working with a fun team of like-minded professionals dedicated to quality care, we would love to meet with you. Our ideal Treatment Coordinator has both front office and clinical dental assisting experience.

Key skills

• Ability to present financial treatment plans to patients
• Working knowledge and experience with dental insurance
• Back office dental experience a plus
• Excellent communication skills
• Ability to multi-task, take direction and be a flexible team player

What we offer

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back

Education & credentials

• A minimum of a high school degree or equivalent is required
• Associates degree in Business or equivalent is preferred
• Bilingual is preferred, but not required
• X-ray certification is preferred, but may be obtained through the Company

Experience

• Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years

Skills & competencies

• Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships
• Strong customer service skills and ability to communicate with a pleasant demeanor at all times
• Effective written and verbal communication skills with all levels of employees and public
• Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner
• Strong computer skills, Word and Excel a must, and ability to learn new programs as needed
• High degree of initiative, accountability and independent judgment
• Communication - effective written and verbal communication is a must with all staff and management
• Must be able to project a capable and professional image - one that is reflective of Company Values

Working conditions

• Travel between the assigned offices, if needed
• Attend and participate in all office meetings, continuing education events and morning huddles