Treatment Coordinator

About the role

Allied OMS is a doctor-owned, doctor-led, and doctor-governed management services organization (MSO) in the oral and maxillofacial surgery space that combines the best of private practice with the best of private equity. We seek an organized, compassionate, and detail-oriented Treatment Coordinator to join our team at Texas Oral & Maxillofacial Surgery.

Responsibilities

This position plays a key role in managing all aspects of the patient’s surgical journey—from consultation to post-operative care—ensuring a seamless experience for patients, providers, and staff.

• Surgical Coordination: Coordinate and maintain the surgeon’s operative schedule, verify required documentation, communicate pre- and post-operative instructions, manage communication with external facilities, and track pending authorizations.
• Treatment Coordination: Present treatment plans and financial estimates, guide patients through the decision-making process, implement structured follow-up processes, and coordinate payment arrangements.
• Patient Care & Communication: Serve as the primary point of contact for patient inquiries, provide a high level of patient service and empathy, and communicate effectively with the surgical and administrative teams.
• Administrative Support: Maintain accurate patient records, assist with insurance verification and claims documentation, and participate in daily huddles and ongoing training sessions.

Qualifications

• Minimum 2 years of experience in oral surgery, dental, or medical scheduling/treatment coordination required.
• Strong understanding of oral surgery procedures, dental terminology, and insurance coding.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent verbal and written communication skills.

Preferred skills and attributes include bilingual (Spanish), experience with WinOMS, strong ability to build rapport quickly, and a results-driven mindset.

Working Conditions/Physical Requirements

This role is based in a clinical setting which requires maintaining a sterile and organized environment. Typically full-time hours with occasional extended shifts depending on surgical schedule. Moderate noise levels from dental and surgical equipment.

• Must be able to stand or sit for extended hours (up to 8 hours).
• Must possess fine motor skills and hand-eye coordination required for documentation and scheduling tasks.
• Frequent bending, reaching, and movement within the clinical area.

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Vision Insurance
• PTO (if applicable)