Treasury Specialist I #JR-00474

Department of the City Treasurer

Responsibilities

• Provide professional customer service over the phone, in person, and via email
• Answer multi-line phones
• Assist taxpayers with inquiries and balances
• Research issues in software systems
• Cross-train with other departments and assist in providing coverage during peak times, sickness, or vacations
• Open and sort mail
• Clerk payments
• Monitor and answer department email with professional communication
• Maintain department address changes and return mail system updates
• Basic writing skills
• Fold and stuff outgoing mail
• General clerical and office duties as assigned
• Proficiency using a 10-key and typing at least 30 wpm

Requirements

• High school diploma or GED plus one (1) year experience in fields providing the required knowledge, skills, and abilities, such as bookkeeping, clerical accounting, or customer service; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities