Treasury Management Support Specialist I

Wage Range: Min: $18.45, Mid: $21.49, Max: $24.54

About the role

The Treasury Management Support Specialist I is tasked with the setup and maintenance of all Treasury Management products and services. The role has an understanding of the Bank and the department's current policies and procedures including a basic understanding of the NACHA Rules. This position provides support and services to all Treasury Management customers and the bank's Treasury Management Sales team. Reporting to the Treasury Management Support Supervisor with moderate supervision.

Responsibilities

• Maintain a general level of understanding of the bank's various Treasury Management platforms.
• Provide customer service and support for Treasury Management customers.
• Report system issues to Supervisor and communicate system outages to appropriate staff.
• Complete system setup and maintenance for existing and new treasury management products and services.
• Perform daily and monthly maintenance related to TM products and services.
• Stays up to date and able to communicate basic NACHA Rules to Treasury Management customers.

Qualifications/Requirements

• Understanding of bank apps and troubleshooting security settings.
• H.S. Diploma or GED and minimum 1 year treasury management systems, banking, or customer services preferred or equivalent combination of education and experience.

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.