Treasury Management Product Manager, Digital Integration Services

Responsibilities

• Executes the Digital Integration Services roadmap and priorities as defined by the Product Director, translating strategy into actionable product plans and deliverables.
• Led the design, productization, and ongoing enhancement of Digital Integration Services offerings, ensuring solutions meet client needs and operational requirements.
• Provides day-to-day partnership and guidance to Product Consultants supporting implementations, sales, and client success activities.
• Serves as a subject matter expert for Digital Integration Services, supporting client and prospect discussions, complex sales engagements, and internal training.
• Partners with technology vendors and internal teams to support integrations, resolve issues, and ensure high-quality client experiences.
• Communicates effectively with stakeholders across Sales, Implementation, Technology, Operations, and Support to drive alignment and execution.

Key Accountabilities

• Owns product requirements, use-case definition, and delivery readiness for Digital Integration Services solutions.
• Parses and synthesizes client, sales, and implementation feedback to inform product enhancements and backlog prioritization.
• Collaborates with Product Engineering and Information Technology to ensure timely delivery, quality, and scalability of solutions.
• Supports the rollout of new capabilities by coordinating readiness across Sales, Implementation, Service, and Support teams.

Qualifications And Education Requirements

• Bachelor’s degree in Business, Finance, Communications, Computer Science or related field and/or HS diploma/GED with equivalent experience; advanced degree preferred.
• Certified Treasury Professional (CTP) certification preferred but not required.
• 3+ years of experience in Product Management, Technical Operations, Customer Support or Technology strongly preferred.
• Experience in financial services, ideally in Commercial products and services.
• Ability to successfully partner with cross-functional teams made up of business line stakeholders, user experience, sales, technology, operations, customer service, risk management, legal/compliance, and data teams.
• Great attention to detail, thoroughness, and soundness in written documentation as well as in the analytical review of data.
• Ability to influence and build relationships with business line partners, stakeholders, technology leadership, and external partners.
• Anticipates, identifies, and articulates potential issues and opportunities and effectively responds.
• Proven ability to manage processes improvement initiatives to optimize effectiveness and efficiencies.
• Demonstrated ability to develop and execute short-term and long-term strategies related to effective and flexible use of people, systems, structures, processes.
• Demonstrated ability to translate complex, technical concepts so that they are clearly understood in support of sound decisions to meet business objectives.
• Manage and optimize the end-to-end product development cycle to reduce overall fulfillment timeline and to ensure projects are completed on time and on budget.
• Develops and performs training sessions, as needed, for internal team members as it relates to product management initiatives.
• Excellent organizational skills are required, including the capacity to effectively manage multiple tasks and priorities while consistently achieving desired outcomes.
• Demonstrated proficiency and efficacy as an end-to-end problem solver (defining problems, structuring, and building quantitative / qualitative analysis, etc.) to operationalize the business strategy effectively.
• Best in class communication, storytelling, and presentation skills.
• Inspires others to personally contribute to the organization’s success and our client’s success for the long term.