Treasury Management Operations Specialist

About the role

The Treasury Management Operations Specialist supports the operational tasks related to treasury management solutions provided to commercial clients. This role focuses on managing systems like Weiland, ACH processing, and configuration within CNS/PEP+, implementing client-specific solutions, and delivering accurate, compliant, and timely implementation and operational tasks related to treasury management services.

Responsibilities

• Oversee the billing process for commercial client accounts through core and/or the Weiland Account Analysis System, ensuring proper client configuration of pricing, timely and accurate invoices, reconciliation of fees, and resolution of billing inquiries or discrepancies.

• Manage ACH, wire, and other electronic payment operations specific to commercial client transactions, ensuring accuracy and compliance with deadlines.

• Provide operational support to commercial clients regarding treasury management products and services; address inquiries, assist with account setup, and resolve transaction or billing-related issues.

• Aid in onboarding new commercial clients and implementing cash management tools such as online banking, ach origination, remote deposit capture, fraud prevention, and other solutions as applicable.

• Adhere to internal policies and regulatory standards relevant to commercial treasury management; participate in audits and process reviews as required.

• Responsible for day-to-day support of deposit operational functions including processing ACH files and working with mobile/RDC deposit transactions, including adjustments and returns.

• Identify and implement opportunities to streamline operational workflows, enhance system functionality (especially within Weiland), and improve the overall client experience.

• Generate and distribute operational, compliance, and billing reports for management and commercial clients.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.

• 2+ years of experience in treasury management operations, banking operations, or related financial services.

• Experience with Weiland cash management systems and account billing processes strongly preferred.

• Experience with Pep+ and ACH origination configuration and processing strongly preferred.

• Strong understanding of commercial treasury management products and regulations.

• Excellent analytical, organizational, and problem-solving abilities.

• Proficiency in treasury/cash management systems, Weiland systems, and Microsoft Office Suite.

• Outstanding communication skills, with a client service orientation tailored to commercial clients.

• Ability to work independently and collaboratively in a fast-paced, client-focused environment.

• Attention to detail and commitment to accuracy.