Treasury Management Assistant I or II, Cherry Creek

Treasury Management Assistant I or II

The hiring pay range for this position is commensurate with the level of relevant experience and education. This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• Health & Wellness Benefits (Subject to Eligibility Requirements)
• Minimum 4 Weeks of Paid Time Off (PTO)
• 11 Paid Holidays
• Medical, Dental, and Vision Insurance
• Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
• Company provided Life, AD&D, and Disability Insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Spanish Communication Assistant Program Incentive
• Employee banking products

Summary

Responsible for supporting and developing Treasury Management customers to include the following: opens accounts, sells/cross-sells Treasury Management products/services along with other bank products/services, and resolves complex customer service issues. Supports the sales and service goals for the assigned region. Proactively seeks new customers through referrals and prospecting. In addition, a Treasury Management Assistant may assist in the following: general customer service; supporting the Treasury Management Department by preparing documents for opening new accounts or making changes to existing Treasury Management agreements and updating the various departments (EBU, Lockbox, Positive Pay, eDeposit) accordingly. Maintains a thorough understanding of Treasury Management products.

Essential Duties and Responsibilities

• Produces agreements or other documentation necessary for all Treasury Management Products/Services and updates the various departments (EBU, Lockbox, Positive Pay, eDeposit) accordingly.
• Performs necessary computer system maintenance and set up for new accounts and changes to existing accounts.
• Responds to customer inquiries and requests including, but not limited to, telephone transfers, wire transfers, Cashier's checks, ordering banking product/supplies, stop payments, closing accounts, account maintenance, and providing interim statements.
• Provides administrative support for Treasury Management Officers.
• Serves large complex depository relationships.
• Affords assistance to customers with general questions regarding all facets of Treasury Management products and services including positive pay, e-deposit, lockbox, repurchase accounts, and account analysis.
• Responsible for relationship management and business development through cross-selling of Treasury Management products and services.
• Captures and ensures proper set-up of Treasury Management product revenue.
• Maintains a thorough understanding of Treasury Management products.
• Identifies cross-selling and referral opportunities to broaden customer banking relationships.
• Identifies, mitigates, and prevents fraud risk.
• Supports the sales and service goals for the assigned region.
• Proactively seeks new customers through referrals and prospecting.
• May be required to help with on-site customer installations of treasury products.
• Maintains current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
• Delivers quality of service as defined by department and company standards.
• Maintains confidentiality as defined by department and company standards.
• Supports the company's Mission, Vision, and Values.
• Other duties as assigned.

Education and/or Experience

Treasury Management Assistant I

• Minimum 1 year related banking experience; or an equivalent combination of education and experience.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office products.
• Knowledge of banking products, treasury operations and banking regulations.

Treasury Management Assistant II

• Minimum 3 years related banking experience; or an equivalent combination of education and experience.
• Minimum 2 years experience in treasury management or related financial roles.
• Excellent knowledge of banking products, treasury operations, and banking regulations.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Knowledge of treasury management systems, preferred.
• Analytical mindset with a focus on problem-solving and process improvement.