Traveling Teller (20 Hour) - Weber County

About the role

Retail Support is a department of traveling tellers and bankers who support Zions Bank branches throughout their geographical area in the case of absenteeism. This position offers an opportunity to gain a large skill set in the fundamentals of banking while also providing networking opportunities. Our mission is to support our branches and help them to fulfill strategic objectives and carry out Zions Bank’s company vision.

Minimum pay is $17 an hour. Retail Support covers a geographical area with mileage reimbursements provided whenever an employee travels over 25 miles round trip from their home. This position primarily supports our branches in the Weber County area but may, on occasion, send employees to cover shifts as far north as Cache County and as far south as downtown Salt Lake.

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, and receiving loan payments.
• Resolve client problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Preferred Qualifications

• Experience selling products and services based on customer needs.

Benefits

• Medical, Dental, and Vision Insurance starting on day one.
• Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
• 401(k) plan with company match and Profit Sharing.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.
• Competitive compensation plus mileage compensation for travel.