Traveling Showroom Manager

About the role

This position will assist in building and developing a dynamic customer-centric sales and customer service team. The role requires 100% travel and involves providing sales and operations leadership or support to ensure sales growth targets and key operational metrics are met while maintaining compliance with the company's core values and policies.

Responsibilities

• Hire and manage a sales team, providing support, coaching, and direction to ensure comprehensive understanding of Visual Comfort’s approach to sales, customer service, and showroom operational procedures.
• Create and manage a proactive sales and business development approach to target and convert new prospective customers.
• Demonstrate and ensure customer service excellence to maximize customer retention.
• Utilize and analyze available sales and operations data to drive sales behaviors and priorities.
• Lead onboarding and continuous training for team members.
• Actively participate in local market networking events.
• Work with the Visual Comfort marketing team to identify and develop events in the local market.
• Manage and execute all stages of the sales process from opportunity to invoice to ensure proper follow-up, clean sales, minimal returns, and customer satisfaction.
• Coordinate with internal teams to drive successful showroom product resets, build-outs, and installations.
• Coordinate activities to facilitate shipping and receiving in accordance with established procedures.
• Ensure compliance with all company and showroom policies and procedures.
• Maintain a clean and attractive showroom in accordance with Visual Comfort’s visual standards.
• Train staff on the company’s point of sale and operating systems - oversee staff compliance with company procedures and operating processes.
• Maintain sales floor and all other showroom areas, including stock room, in an organized manner to enhance safety and efficiency.
• Order and maintain office and cleaning supplies.
• Ensure showrooms are open and ready for business each day.
• Routinely communicate store status including sales, returns, aging, personnel, and request assistance as needed.
• Prepare timely monthly reporting in accordance with company requirements.
• Ensure accurate showroom inventory, sales reports, and bank records.

Requirements

• 3+ years retail or showroom management and sales experience, preferably in the luxury home furnishings, lighting, or building materials industries.
• Experience in interior design, custom home building products, luxury home furnishings, or lighting industry required.
• College graduate required.
• Ability to lead and motivate others.
• Exceptional organizational and follow-up skills.
• Ability to work independently as well as be an effective team player.
• Ability to always maintain a professional demeanor.
• Keen eye for design and creativity.
• Strong analytical and decision-making skills.
• Ability to enter data, navigate screens, and retrieve data in point-of-sale system.
• Ability to handle confidential and sensitive information.
• Strong operations skills in a customer-service environment.
• Available to work a flexible schedule, including weekends.
• Must have the ability and willingness to travel 100% of the time.

Qualifications

• Authorized to work in the United States.
• No employment-based immigration sponsorship offered.

Skills

• Leadership and motivation skills.
• Organizational and follow-up skills.
• Customer service excellence.
• Proactive sales and business development.
• Proper follow-up and clean sales.
• Effective communication and reporting.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.
• Proactive sales and business development.
• Proactive onboarding and training.