Traveling Sales Specialist
Brookdale · Syracuse, NY · 4 mo ago
On-siteBusiness DevelopmentFull-time
Responsibilities
- Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing sales associate vacancies.
- Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales, including the development and execution of marketing plans to achieve community occupancy goals.
- Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture while leading employment of those unique insights gained within one community’s opportunities to optimize sales in next community assignments.
- Travels to communities within a designated geographic area, varying in length and subject to change.
- Supervises and coaches the daily sales activities of at least two full-time associates onsite to achieve desired move-in results.
- Drives rapid occupancy growth and prioritizes rate integrity by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
- Attends daily stand-up meetings and communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.
- Partners with Director(s) of District Sales to develop and execute business plans to achieve community revenue and occupancy goals.
- Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry, periodic database cleanup, and community coaching documentation.
- Motivates community associates to meet or exceed weekly and monthly sales performance expectations in partnership with community operations and clinical leaders, Director(s) of District Sales, and Divisional Sales leadership.
- Maintains current working knowledge of relevant competition in markets where assigned.
- Provides accurate and timely move-in forecasts weekly and as requested.
- Communicates incoming resident’s needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.
- Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.
Qualifications
- Minimum of 5 years relevant and recent senior living sales experience.
- A proven track record of generating and closing a high percentage of qualified leads.
- Ability to effectively listen and communicate both verbally and in writing.
- Self-directed, able to prioritize tasks, and able to accept directives.
- Team player with industry knowledge and the ability to connect with families.
- Bachelor’s Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required.
- Valid driver’s license; close proximity to an airport is a plus.
- Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation.