Traveling Customer Support Representative

Lincoln, Nebraska, USA

About the role

The Traveling Customer Support Representative’s primary objective is to travel to auction sites and manage the online bidding process of EquipmentFacts, connecting the auctioneer at the physical auction sale to people bidding online. This position will require high amounts of travel and also earns commission.

Responsibilities

• Capture and enter inventory, bids, and selling information prior to, during, and after the auction.
• Speak with bidders about inquiries and concerns they may have regarding the auction process.
• Train and understand products to provide appropriate service to customers.
• Perform various duties including customer service and contact with management and sales staff to lead the live auction process.
• Assume other duties as assigned.

Requirements

• High attention to detail and strong listening skills.
• Excellent oral and written communication skills.
• Able to work independently and communicate within a team environment.
• Results oriented, flexible, and open to change.
• Stable and progressive work history.
• Professional appearance and demeanor.
• Ability to commute daily to the local office.

Schedule

4.5 day regular work week. In-office position.