Travel Specialist

About the role

The Travel Specialist operates within cultural, heritage, pilgrimage, and group-tour planning, handling destination research, booking coordination, supplier management, sales support, and traveler service workflows. This role focuses on specialized travel planning and service delivery, ensuring accuracy and traceability in a niche operating environment.

Responsibilities

• Review and coordinate travel-focused tasks with suppliers, ensuring visible tracking of source, owner, status, and next actions within cultural, heritage, pilgrimage, and group-tour workflows.
• Document role-specific processes and status tracking for travel planning, maintaining clarity and accountability in all workflows.
• Maintain reservation systems with strict deadline management, ensuring all travel arrangements are up-to-date and traceable.
• Reconcile documentation with reporting to ensure accuracy and compliance in travel planning and service delivery.
• Coordinate quality control and workflow management, surfacing unresolved items and preventing downstream rework.
• Apply data accuracy standards while managing evidence and deadlines in a fast-paced travel planning environment.
• Document process compliance and escalate issues with clear reasoning, ensuring decisions align with operational workflows.
• Exercise judgment in follow-up actions, particularly when tasks depend on external confirmations rather than assumptions.

Success Profile

• Confidently use Travel Experts UK workflows and travel planning tools to support cultural, heritage, pilgrimage, and group-tour workflows.
• Ensure completed work is traceable, unresolved items have clear ownership, and repeated errors are addressed proactively.
• Combine reporting, workflow context, and status tracking to confirm work is secure, traceable, and ready for the next authorized teammate.

Schedule

Full-time, 100% remote within the United States.

Pay

Base salary: $42,000–$65,000 per year.