Jobs · Customer Service

Travel Specialist

Evermore Travel LLC · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the role

The Travel Specialist role at Evermore Travel LLC is built around a simple objective: help travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up. This position supports the day-to-day customer, administrative, operational, or business workflows associated with Evermore Travel LLC.

A Typical Day

A typical workday may include:

  • Reviewing traveler requests, booking details, destination research, supplier information, or itinerary changes
  • Keeping names, dates, confirmations, preferences, and travel documentation accurate in shared systems
  • Following up with travelers, suppliers, or internal teams when information or action is outstanding
  • Keeping track of open work by resolving routine questions and escalating complex booking or service issues with clear notes

What Success Looks Like

  • Travelers receive timely updates
  • Booking information stays accurate
  • Outstanding requests are followed through
  • Another team member can understand the status of a trip from the record alone

Skills

  • Strong attention to names, dates, confirmations, and customer preferences
  • Clear customer communication and dependable follow-up
  • Confidence researching and organizing information across web-based tools
  • Ability to manage several requests without losing track of outstanding details
  • Comfort applying these habits to travel-specific responsibilities rather than treating the work as generic administrative support

Training on company-specific processes or systems may be provided where appropriate.

Employment Details

Full-time, 100% remote within the United States. Associate level.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

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