Travel Specialist

About the role

The Travel Specialist at Billingsley Travel Agency focuses on improving traveler-fit planning while supporting family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The role ensures travel specialized execution within family travel operations, separating confirmed facts from assumptions and unresolved questions.

Responsibilities

• Coordinate the Travel Specialist workflow by helping the team compare meaningful tradeoffs without presenting pending details as final.
• Review and manage supplier or booking follow-up within the Travel Specialist workflow.
• Maintain documentation of the reasoning behind important trip choices.
• Track and clarify traveler priorities before recommending options.
• Research destinations and products to align with stated traveler needs.

Role Fit

• Use Traveler Consultation and Travel Specialized Execution confidently in family travel operations.
• Apply Deadline Management while tracking exceptions, owners, and deadlines.
• Document Client Relationship Management decisions clearly for team reference.
• Exercise sound judgment in Travel Planning, escalating when necessary instead of making assumptions.

Quality Standard

Quality is demonstrated when traveler-fit planning is accurate enough for others to act on, and unresolved items are documented rather than guessed. Success is measured through effective travel specialized execution within family travel operations.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.