Travel Service Coordinator

About the role

PerLuxe Travels is hiring a Travel Service Coordinator to strengthen workflow control across premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. The role focuses on travel service coordination within premium travel research, ensuring incomplete information is surfaced before it becomes downstream rework.

Responsibilities

• Own the Travel Service Coordinator workflow by helping the team check incoming requests for completeness.
• Coordinate the workflow by routing work to the correct next step.
• Review the workflow by tracking unresolved exceptions through closure.
• Maintain the workflow by documenting process issues that repeatedly slow execution.
• Track the workflow by keeping recurring work organized by owner and status.
• Use status tracking and documentation confidently in travel service coordination.
• Apply task management without losing track of exceptions, owners, or deadlines.
• Document resort and cruise support decisions clearly for team reference.
• Use sound judgment in travel rule research, escalating when necessary instead of making assumptions.

Success Measures

The role is successful when workflow control becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.