Travel Service Coordinator

About the role

For Hallford Travels, the Travel Service Coordinator role connects workflow control with the broader operating needs of personalized leisure vacations, cruises, all-inclusive stays, itineraries, suppliers, and traveler support. The operating lens is travel service coordination within leisure travel operations, ensuring incomplete information is surfaced before it becomes downstream rework.

The practical outcome is dependable workflow control: clean records, explicit ownership, timely escalation, and fewer downstream fixes. For Hallford Travels, success is measured through effective travel service coordination within leisure travel operations.

Responsibilities

• Own the Travel Service Coordinator workflow by helping the team keep recurring work organized by owner and status.
• Coordinate the workflow by checking incoming requests for completeness.
• Review the workflow by routing work to the correct next step.
• Maintain the workflow by tracking unresolved exceptions through closure.
• Track the workflow by documenting process issues that repeatedly slow execution.

Skills

• Use Customer Support and Travel Service Coordinator Workflow confidently in travel service coordination.
• Apply Issue Escalation without losing track of exceptions, owners, or deadlines.
• Document Record Management decisions clearly so another teammate can follow the reasoning.
• Use sound judgment around Reporting, especially when escalation is required instead of assumption.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.