Travel Sales Support Specialist

Xplore World Agency is seeking a Travel Sales Support Specialist to help deliver vacation planning, flights, cruises, all-inclusive travel, reservations, customer support, and travel sales.

About the role

In day-to-day work, you will support travel sales opportunities, customer follow-up, quotes, and booking handoffs. This opening is full time, 100% remote, and open to candidates throughout the United States.

Responsibilities

• Respond to travel inquiries and gather destination, date, traveler, budget, and preference information.
• Research approved travel options and prepare clear quotes or proposal information for customer review.
• Maintain lead, customer, quote, and follow-up status accurately in the CRM across vacation booking and traveler service.
• Follow up on open travel inquiries and answer routine questions about proposed options.
• Coordinate confirmed customer choices with booking or operations teams for accurate handoff.
• Track sales activity, conversion status, common requests, and follow-up commitments.

Requirements

• Strong customer communication, sales support, travel research, and follow-up skills.
• Comfort using CRM, travel, email, spreadsheet, and quote or proposal tools.
• Ability to explain travel options clearly without misrepresenting pricing or availability.
• Good organization and attention to traveler details and follow-up deadlines.
• Professional, service-oriented communication with prospective travelers.
• A pre-employment background check is required.

Pay

Base salary: $63,500 - $72,500 per year

Schedule

Full-time, 100% remote