Travel Manager

About the role

Aurora is the AI-Native Lifestyle Operating System for human flourishing in a world of AI slop, inefficiency, and noise. We are expanding the Member Experience Team as we scale the product and the member base.

Responsibilities

• Work alongside our AI operating system, Astra, to curate and flawlessly execute exceptional travel experiences for Aurora's global membership base
• Build and manage relationships with top-tier travel partners, including boutique hotels, ultra-luxury resorts, private charter providers, premium DMCs, niche insider operators, elite destination specialists, and private accommodation suppliers
• Contribute to building Aurora's operational infrastructure: owning travel & lifestyle functions end-to-end, spanning systems building, operational execution, and core commercial workflows
• Attend high-touch FAM trips, expanding your on-the-ground knowledge and strengthening Aurora's global hospitality and insider network
• Contribute to member servicing across Aurora's core verticals, deepening your expertise in longevity & wellness, experiences & entertainment, luxury goods & gifts, and dining
• Procure and operationalize unique insights into global travel trends, destinations, and high-end hospitality, ensuring Aurora consistently stays ahead of market knowledge and member expectations
• Provide front-line intelligence and feedback to product and engineering, helping shape and evolve Aurora's proprietary AI systems and overall product quality

Requirements

• 2+ years' experience servicing high-performance individuals in luxury or bespoke travel
• Deeply passionate about curating exceptional travel, from bespoke adventure itineraries to ultra-private, premium escapes
• Frustrated by outdated tools and slow bureaucracy - you want to build and operate with modern systems and high velocity
• Motivated to scale your knowledge, network, and impact, contributing to a global business you genuinely own a piece of, alongside other ultra-high-performance entrepreneurs
• Courageous by nature, with a firm belief that "impossible" is an attitude - and that rapid progression and outsized rewards follow exceptional work
• An owner at heart: you proactively drive projects end-to-end and don't stop until the objective is fully achieved
• Eager to expand your mastery of the premium lifestyle ecosystem, spanning dining, experiences, wellness, and luxury goods
• Prepared for a high-intensity role, with the stamina and standards required to serve the world's highest performers at an exceptional level

Benefits

• Allocated FAM days with a sizable budget, and access to industry events
• Competitive salary with uncapped performance-based bonus
• Outsized customer referral incentives
• Founding stock options package
• Flexible remote days
• Organized site visits to top hotels for continual property knowledge development
• Lifestyle access perks and access to exclusive events & Aurora services
• $2,000 annual education budget
• Longevity subscription
• Whatever tech you need to do your best work
• Generous parental leave
• Comprehensive health benefits, with 90% coverage, including dental and vision

Pay

On-target first-year earnings: $150,000 ($100k base + $50k uncapped bonus, generated from commission on member spend and multiplier from personal contribution to Aurora's growth)

Schedule

Our team operates on structured, shared shifts across London, New York, and Los Angeles, enabling true 24/7 service for a global clientele.