Jobs · Customer Service

Travel Logistics Coordinator

Viyahe · United States · 5 days ago
RemoteRemoteCustomer Service$57k–$65k/yrFull-time

Viyahe is expanding its remote team with a Travel Logistics Coordinator working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.

About the role

The Travel Logistics Coordinator will coordinate the operational details behind bookings, itineraries, suppliers, and traveler services. The opening is full time, fully remote, and open to candidates throughout the United States.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across travel technology and traveler support.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Position Details

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate

Pay

$56,500 - $64,500 per year

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