Jobs · Customer Service

Travel Logistics Coordinator

Shroff Travel · United States · 5 days ago
RemoteRemoteCustomer Service$56k–$65k/yrFull-time

Shroff Travel is recruiting a Travel Logistics Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across ticketing, tours, and travel sales.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Pay

$56,000 - $64,500 per year

Schedule

  • Full-time
  • 100% remote (United States)

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