Logistics Coordinator

About the role

The Logistics Coordinator supports logistics operations through process development, system support, carrier coordination, and continuous improvement initiatives. This role serves as a key resource for logistics systems, import/export activities, freight management, and transportation processes to ensure efficient material flow and on‑time delivery in support of manufacturing operations.

Responsibilities

Logistics Operations & Carrier Management

• Coordinate inbound and outbound shipments to support production and customer requirements.
• Maintain regular communication with domestic and international carriers, freight providers, and customs brokers to ensure service expectations are met.
• Support import and export activities, including carrier coordination and issue resolution.
• Assist customs brokers with shipment clearance issues and related documentation requirements.
• Review commercial invoices for accuracy and compliance.
• Approve inbound and outbound freight invoices and perform monthly freight cost allocations.
• Provide support for delayed or at‑risk shipments and drive timely resolution of transportation issues.
• Evaluate and approve transportation service levels based on business requirements and lead times.

Systems & Process Support

• Serve as the functional expert for logistics‑related systems and tools.
• Support end users with routine and advanced system‑related questions and troubleshooting.
• Coordinate training for new hires, system enhancements, and process updates.
• Track and communicate system upgrades, enhancements, and functionality changes.
• Evaluate current processes and systems to identify improvement opportunities.
• Support rollout, testing, validation, and implementation of new tools and system enhancements.
• Develop and maintain process documentation, policies, and work instructions.

Continuous Improvement

• Identify opportunities to improve logistics processes, systems, and operational efficiency.
• Gather and document business requirements for system enhancements.
• Provide functional specifications and support implementation efforts.
• Monitor logistics processes to ensure alignment with business objectives and operational needs.

Qualifications

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field (required).
• Experience: 3+ years in logistics, transportation, supply chain, or a related operational environment; experience coordinating inbound and outbound freight movements; experience with domestic and international import/export carriers; experience supporting customs clearance activities and transportation providers; logistics systems, freight management, or transportation management tools preferred.
• Knowledge, Skills, & Abilities: Knowledge of logistics operations, transportation processes, and supply chain principles; understanding of import/export regulations, shipping documentation, and customs processes; strong analytical, problem‑solving, and organizational skills; ability to troubleshoot logistics and transportation issues in a fast‑paced environment; strong communication skills for working with carriers, customs brokers, suppliers, and internal stakeholders; proficiency in Microsoft Office and business systems; ability to manage multiple priorities while meeting deadlines.
• Preferred Qualifications: Experience supporting manufacturing or high‑volume production environments; knowledge of ERP systems such as SAP; professional certifications in logistics, transportation, or supply chain management; experience with freight auditing, carrier management, and transportation cost analysis.