Travel Logistics Coordinator

About the role

Ownership of workflow control within premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. Every handoff should show what is complete, what is pending, and who owns the next step.

Responsibilities

• Coordinate the workflow by helping the team track unresolved exceptions through closure.
• Review the workflow to document process issues that repeatedly slow execution.
• Maintain the workflow by keeping recurring work organized by owner and status.
• Track the workflow by checking incoming requests for completeness.
• Own the workflow by routing work to the correct next step.

Skills

• Use Premium Travel Research and Issue Escalation confidently.
• Apply Record Management without losing track of exceptions, owners, or deadlines.
• Document Reporting decisions clearly so another teammate can follow the reasoning.
• Use sound judgment around Customer Support, especially when escalation is required.

What Matters Most

Strong performance shows up in fewer avoidable corrections, timely follow-through, and records that make the next action obvious.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.