Travel & Expense Reimbursement Specialist

About the role

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today! This position performs routine and moderately complex functions to support day-to-day employee travel and reimbursements, including travel planning, review of travel requests and reimbursements, staff education and outreach, and application of Institute travel-related policies. The role is offered on a temporary basis for an initial six‑month probationary period; upon successful completion and satisfactory performance, the position may transition to permanent status, contingent on continued funding availability and ongoing satisfactory job performance. The position is remote/virtual but requires the employee to live and work in Michigan, with occasional in‑person meetings at the Okemos, MI office.

Posted through: 9/20/2026

Responsibilities

• Serve as the primary point of contact for employee travel and expense reimbursements, providing high quality customer service.
• Review travel requests and expense reimbursement forms for compliance with applicable policies, allowable costs, appropriate authorization, and supporting documentation.
• Support employees using the corporate travel website, including user profile management and assistance with booking travel reservations.
• Track out‑of‑state travel requests and assign trip numbers.
• Maintain expert knowledge of MPHI’s corporate travel website and internal travel & expense reimbursement system.
• Maintain expert knowledge of the MPHI Travel Policy, State of Michigan Travel Policy (including MDHHS Travel Regulations Guidance document), and all related internal policies.
• Provide outreach, education, and training to MPHI staff on travel‑related processes and requirements.
• Obtain appropriate financial coding for flights and ensure flight itineraries align with approved trip requests, travel policy requirements, and available flight credits.
• Communicate with internal and external customers to resolve travel and reimbursement inquiries.
• Represent the best interests of MPHI at all times.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent and 3‑5 years of related travel, accounts payable, or administrative experience.
• Associate degree in Accounting or Finance preferred.

Skills

• Ability to follow complex oral and written directions while adhering to company policies.
• Strong attention to detail and understanding of the audit implications of work performed.
• Proficiency in standard office software applications and office equipment.
• Ability to work collaboratively as part of a team while maintaining confidentiality and exercising sound judgment.
• Solution‑oriented and critical thinking approach, with the ability to prioritize tasks in a dynamic work setting.
• Clear communication skills across multiple channels to resolve inquiries and clarify procedures.
• Strong customer service mindset.
• Strong organization skills.

Physical Demands

• Regular communication and collaboration with staff and internal teams.
• Frequent use of a computer and typical office equipment.
• Ability to review and work with detailed information on screens and documents.
• Primarily seated work with some movement around the office as needed.
• Occasional lifting or moving of office items weighing up to 25 pounds.

Pay

$23.53 – $27.64 per hour