Travel Consultant II - onsite Alaska
American Express Global Business Travel · Anchorage, Alaska, United States · 1 mo ago
ConsultingFull-time
About the role
Join our U.S. Military and Government team specializing in seamless travel management services to our federal clients. Provide outstanding customer service to defense & government travelers before, during, and after their business trips.
Responsibilities
- Create domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation.
- Ensure reservations are built according to client standards and preferences.
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
- Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
- Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work.
Requirements
- 3 or more years' experience working as a Travel Consultant or in the Travel Industry.
- U.S. citizenship required due to Federal Government contract.
Qualifications
- A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too.
- Good verbal and written communication skills.
- Strong teamwork skills.
- A positive, "can do" attitude.
- Willingness to learn and grow!
Skills
- Advanced knowledge of Sabre GDS.
Benefits
- Salary: $46 000 to $58 000 USD per year, based on experience.
Pay
- $46 000 to $58 000 USD per year, based on experience.
Schedule
- Not specified.
Benefits
- Comprehensive US benefits programs and eligibility.
Location
Ford Richardson, Alaska, United States.