Travel Consultant II Denver CO

About the role

Join our U.S. Military and Government team specializing in seamless travel management services to our federal clients. As a Travel Consultant, you will provide outstanding customer service to defense & government travelers before, during, and after their business trips.

Responsibilities

• Create domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation.
• Ensure reservations are built according to client standards and preferences.
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
• Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
• Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work.

Requirements

• 3 or more years' experience working as a Travel Consultant (or 5 years in another customer service industry).
• Advanced knowledge of GDS (Sabre).
• U.S. citizenship required due to Federal Government contract.

Qualifications

• A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do too.
• Good verbal and written communication skills.
• Strong teamwork skills.
• A positive, "can do" attitude.
• Willingness to learn and grow!

Skills

• Military experience/certifications accepted as a substitute for some requirements.

Benefits

Salary: $46000 - $52000
Location: Travel Consultant II Denver CO

Pay

$46000 - $52000

Schedule

N/A

Benefits

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.