Travel Consultant, After Hours Support
About the role
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. The company is an official partner and/or service provider to over 150 iconic rights holders, including the IOC (Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, and owns and operates its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), which also owns UFC, WWE, and PBR. The role assists with urgent travel requests for campus, faculty and staff after‑hours for several university business clients, requiring a calm demeanor and ability to work in a fast‑paced environment.
Responsibilities
- Book domestic and international reservations for air, car and hotel using the Sabre GDS.
- Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
- Protect each University’s data, and actively comply with the Company’s PCI standards.
- Promote the University’s travel program policies, negotiated contracts, and preferred vendors.
- Apply discount programs appropriately.
- Know and properly use airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
- Remain informed of all airline rules and regulations and current affairs.
- Remain informed of grant travel guidelines including Fly America Act.
- Achieve individual and contractual service level goals related to productivity.
- Work under the stress of and meet ticketing deadlines.
- Be a team player and adapt in a dynamic environment.
- Come to work promptly and regularly.
Qualifications
- 4+ years travel consultant experience using the Sabre GDS, including group and international travel.
- Knowledge of general office PC‑based programs, including Microsoft Office Suite.
- Strong judgment and decision‑making skills.
- Positive attitude and ability to show empathy.
- Exceptional communication skills, both written and verbal.
- Ability to work professionally and independently in a home office.
Benefits
- Medical, dental, vision, life, and disability insurance
- Paid time off
- 401(k) plan
- Short‑ and long‑term incentives
- Growth and developmental opportunities
Pay
Hiring rate: minimum $21.00 per hour (not falling below applicable state/local minimum wage) – maximum $28.00 per hour.
Schedule
Wednesday–Friday