Travel Consultant, After Hours Support

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

About the role

The role will be responsible for assisting with urgent travel requests for campus, faculty and staff after-hours for several of our university business clients. Your calm demeanor and your ability to work in a fast-paced environment will help travelers as they navigate changes in their plans. In the role, you will book domestic, international, and group travel using the Sabre reservations system.

Responsibilities

• Book domestic and international reservations for air, car and hotel using the Sabre GDS.
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Protect each University’s data, and actively comply with the Company’s PCI standards.
• Promote the University’s travel program policies, negotiated contracts, and preferred vendors.
• Apply discount programs appropriately.
• Knows and properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Remain informed of all airline rules and regulations and current affairs.
• Remain informed of grant travel guidelines including Fly America Act.
• Achieves individual and contractual service level goals related to productivity.
• Must be able to work under the stress of and meet ticketing deadlines.
• Must be a team player and be able to adapt in a dynamic environment.
• Must be able to come to work promptly and regularly.

Qualifications

• 4+ years travel consultant experience using the Sabre GDS to include group and international travel.
• Knowledge of general office PC-based programs, including Microsoft Office Suite.
• Strong judgment and decision-making skills.
• Positive attitude and the ability to show empathy.
• Exceptional communication skills both written and verbal.
• Ability to work professionally and independently in a home office.

Benefits

• Medical, dental, vision, life, and disability insurance
• Paid time off
• 401k plan

Pay

Hiring rate: $21.00 – $28.00 per hour.

Schedule

Official schedule: Wednesday‑Friday, 2 p.m.–9 p.m. EST; Saturday‑Sunday, 8 a.m.–5 p.m. EST; Mondays and Tuesdays off.