Travel Agent - Boynton Beach, FL

About the role

Join the team committed to driving your career forward. As a Field Travel Agent, you'll generate new sales, retain existing members, and grow ACG's overall book of business through multiple product offerings. You'll establish and grow mutually beneficial relationships with AAA members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat bookings.

Responsibilities

• Generate new sales, retain existing members, and grow ACG's overall book of business through our multiple product offerings
• Drive new business with competitive products and help retain AAA members
• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat bookings
• Achieve assigned travel, membership, and credit card sales goals
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
• Prepare complex and/or large scale domestic and international travel packages
• Complete reservations and advise clients regarding documentation requirements
• Receive and champion customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

Requirements

• Education: High school diploma or equivalent
• Work Experience: 1-year business to consumer sales
• Qualifications: Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads; advanced consultative selling techniques utilizing thorough product knowledge; strong phone sales and prospecting skills; excellent verbal and written communication skills combined with strong customer focus; ambition, motivation, and drive; excellent listening skills and ability to understand customer needs; ability to proactively grow a personal book of business and repeat clients

Qualifications

• Education: High school diploma or equivalent
• Work Experience: 1-year business to consumer sales
• Qualifications: Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads; advanced consultative selling techniques utilizing thorough product knowledge; strong phone sales and prospecting skills; excellent verbal and written communication skills combined with strong customer focus; ambition, motivation, and drive; excellent listening skills and ability to understand customer needs; ability to proactively grow a personal book of business and repeat clients

Skills

• Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation, and drive
• Excellent listening skills and ability to understand customer needs
• Ability to proactively grow a personal book of business and repeat clients

Benefits

• Competitive base pay + uncapped commission + performance bonuses
• Average annual earnings up to $40,000 - $87,000+
• Unlimited Commissions on travel sales
• Guaranteed Commission Payouts
• We Invest in Your Success
• Special Performance Incentives from ACG and Partners
• Quarterly New Hire On-Pace Bonus
• Non-exempt (eligible for overtime)
• Structured career path paired with an uncapped commission model
• Growth and earnings are performance driven
• Competitive Benefits Packages
• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership Discounts, perks, and rewards
• Exclusive Travel Perks
• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
• AAA Members travel more than average consumers
• Prioritizes leads with the highest likelihood to travel
• In office Travel events and walk-in traffic drive sales daily
• Direct to consumer marketing for Travel Agents
• Inside Support structure to reduce administrative work
• Air Desk and Inside Sales Agents
• Interactive group system providing seamless booking process
• Travel Partner Training Certifications provided (free)
• Completes online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International Airlines Travel Agent Network Card (IATAN)
• Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand that has been around for over 100 years
• Awarded 'USA Today Top workplaces' 4 years in a row
• Career advancement opportunities

Pay

$1,500 to $3,000 Signing Bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

Schedule

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.