Jobs · Customer Service

Travel Agent

PerLuxe Travels · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the role

Support premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research, with particular attention to traveler-fit planning. The day-to-day standard is travel case handling within premium travel research, with confirmed facts separated from assumptions and unresolved questions.

Responsibilities

  • Track the Travel Agent workflow by helping the team document the reasoning behind important trip choices as part of travel case handling within premium travel research.
  • Own the Travel Agent workflow by helping the team clarify traveler priorities before recommending options as part of travel case handling within premium travel research.
  • Coordinate the Travel Agent workflow by helping the team research destinations and products against stated needs as part of travel case handling within premium travel research.
  • Review the Travel Agent workflow by helping the team compare meaningful tradeoffs without presenting pending details as final as part of travel case handling within premium travel research.
  • Maintain the Travel Agent workflow by helping the team coordinate supplier or booking follow-up as part of travel case handling within premium travel research.

Role Outcome: Strong performance shows up in fewer avoidable corrections, timely follow-through, and records that make the next action obvious. For PerLuxe Travels, that result is measured through travel case handling within premium travel research.

Qualifications

  • Use Follow-Up and Group Travel Support confidently when carrying out travel case handling within premium travel research.
  • Apply Travel Agent Documentation without losing track of exceptions, owners, or deadlines tied to travel case handling within premium travel research.
  • Document Itinerary Planning decisions clearly enough that another teammate can follow the reasoning behind travel case handling within premium travel research.
  • Use sound judgment around Travel Case Handling, especially when travel case handling within premium travel research requires escalation instead of assumption.

Employment Overview

Full-time, entry-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.

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