Travel Agent
Luxury Escape by Jaclyn Vehlewald · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time
About the Role
This full-time, 100% remote position supports the day-to-day customer, administrative, operational, or business workflows associated with Luxury Escape by Jaclyn Vehlewald. The role is built around helping travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up.
A Typical Day
- Review traveler requests, booking details, destination research, supplier information, or itinerary changes.
- Maintain accuracy of names, dates, confirmations, preferences, and travel documentation in shared systems.
- Follow up with travelers, suppliers, or internal teams when information or action is outstanding.
- Track open work by resolving routine questions and escalating complex booking or service issues with clear notes.
What Success Looks Like
- Travelers receive timely updates.
- Booking information stays accurate.
- Outstanding requests are followed through.
- Another team member can understand the status of a trip from the record alone.
What Helps You Succeed
- Strong attention to names, dates, confirmations, and customer preferences.
- Clear customer communication and dependable follow-up.
- Confidence researching and organizing information across web-based tools.
- Ability to manage several requests without losing track of outstanding details.
- Comfort applying these habits to travel-specific responsibilities rather than treating the work as generic administrative support.
Training on company-specific processes or systems may be provided where appropriate.
Employment Details
Full-time, 100% remote position within the United States. Associate level.
Pay
Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.