Jobs · Customer Service

Travel Agent

Luxury Escape by Jaclyn Vehlewald · United States · 2 mo ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the Role

This full-time, 100% remote position supports the day-to-day customer, administrative, operational, or business workflows associated with Luxury Escape by Jaclyn Vehlewald. The role is built around helping travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up.

A Typical Day

  • Review traveler requests, booking details, destination research, supplier information, or itinerary changes.
  • Maintain accuracy of names, dates, confirmations, preferences, and travel documentation in shared systems.
  • Follow up with travelers, suppliers, or internal teams when information or action is outstanding.
  • Track open work by resolving routine questions and escalating complex booking or service issues with clear notes.

What Success Looks Like

  • Travelers receive timely updates.
  • Booking information stays accurate.
  • Outstanding requests are followed through.
  • Another team member can understand the status of a trip from the record alone.

What Helps You Succeed

  • Strong attention to names, dates, confirmations, and customer preferences.
  • Clear customer communication and dependable follow-up.
  • Confidence researching and organizing information across web-based tools.
  • Ability to manage several requests without losing track of outstanding details.
  • Comfort applying these habits to travel-specific responsibilities rather than treating the work as generic administrative support.

Training on company-specific processes or systems may be provided where appropriate.

Employment Details

Full-time, 100% remote position within the United States. Associate level.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.

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