Jobs · Customer Service

Travel Agent

Gladex Travel and Tours Corp · United States · 2 mo ago
RemoteRemoteCustomer Service$52k–$60k/yrFull-time

Gladex Travel and Tours Corp is seeking a Travel Agent to help with flight and hotel planning, custom itineraries, travel packages, traveler service, and reservation support. This role is centered on researching and recommending travel options that match customer needs, preferences, and budget. It is a full-time, 100% remote position open to candidates throughout the United States.

Responsibilities

  • Discuss destination, date, budget, traveler, accommodation, transportation, and activity preferences with customers.
  • Research suitable flights, hotels, cruises, resorts, tours, or destination options using approved supplier resources.
  • Compare availability, pricing, inclusions, restrictions, and cancellation terms before presenting options.
  • Prepare clear travel recommendations and answer routine questions about the proposed itinerary.
  • Coordinate selected options with booking or reservations teams and document customer decisions accurately.
  • Stay current on supplier information, destination requirements, and service changes relevant to assigned travel products.

Requirements

  • Strong customer-service, research, organization, and written-communication skills.
  • Comfort using travel booking, supplier, CRM, spreadsheet, and itinerary tools.
  • Ability to compare multiple travel options accurately and explain trade-offs clearly.
  • Good attention to dates, traveler names, restrictions, pricing, and cancellation terms.
  • Reliable follow-through on customer questions and booking handoffs.
  • A pre-employment background check is required.

Role Details

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Entry Level

Pay

$51,500 - $60,000 per year

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