Trauma Care Manager

Job Description

Engages in consistent supervision and collaborates with interdisciplinary teams for risk reduction, prevention, and legal reporting of suspected family violence.

• Utilizes evidence-based techniques including safety risk assessment and planning, providing access information on community resources, and integrating services with community partners.
• Maintains and documents advocate practice in accordance with various regulatory standards, ensuring proper patient referrals and continuity of care for comprehensive service provision.
• Manages subpoenas and provides court testimonies as directed by NCH legal services.
• Safeguards client and staff safety through patient safety initiatives and organizational development.
• Participates in in-service training on family violence and provides psycho-educational support to victims.
• Assists therapists with advocacy and case management support when needed.
• Interacts with various social and legal entities, providing in-home and community advocacy and support to families or adults who are at risk for or are survivors of interpersonal family violence.

Essential Functions

Provides advocacy, support, and case management to adults who are at risk for or have experienced interpersonal family violence or intimate partner violence.

Education Requirement

Bachelor’s Degree in social work, counseling, or related field, or equivalent experience required.

Licensure Requirement

• Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements.
• Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Skills

• Excellent verbal and written communication, interpersonal, customer service, and teamwork skills.
• Ability to manage confidential information in a complex hospital environment and community settings.
• Working knowledge of relevant community resources and systems.
• Working knowledge of interpersonal family violence and human development.
• Motivational interviewing skills and fundamental knowledge of pathways to safety and independence for survivors or families at risk.

Experience

Two years of experience working with family violence victims, preferred.

Physical Requirements

• OCCASIONALLY: Cold Temperatures, Hot Temperatures, Working at Heights
• FREQUENTLY: Bend/twist, Climb stairs/ladder, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Problem solving, Repetitive hand/arm use, Sitting, Squat/kneel, Standing, Walking, Working Outdoors
• CONTINUOUSLY: Audible speech, Driving motor vehicles (work required)

Additional Physical Requirements

Performed But Not Listed Above

Position Details

The position may involve potential escalating events or interactions with others.

EEO Statement

Nationwide Children’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.