Transporter - Saint Marys Campus

About the role

Has direct patient contact and frequent interaction with nurses, radiology techs, desk staff, door attendants, etc. Transport patients, visitors, and patient-related items in a safe and efficient manner. Provide detailed verbal communication to appropriate care team member as part of the handoff during drop off and pick up of patients which includes confirming patient identification. Functions independently and as a team member with minimal supervision and possesses knowledge in the use of a smart phone. Safely operate multiple types of motorized patient transport equipment. Disinfect equipment after each patient use and request maintenance as needed. Perform wheelchair roundups to storage locations or designated floors.

Responsibilities

• Transport patients, visitors, and patient-related items in a safe and efficient manner.
• Provide detailed verbal communication to appropriate care team member as part of the handoff during drop off and pick up of patients which includes confirming patient identification.
• Functions independently and as a team member with minimal supervision and possesses knowledge in the use of a smart phone.
• Safely operate multiple types of motorized patient transport equipment.
• Disinfect equipment after each patient use and request maintenance as needed.
• Perform wheelchair roundups to storage locations or designated floors.
• Stand and/or walk 10-12 miles per 8-hour shift and frequently push/pull patients up to 200 pounds and occasionally up to or exceeding 350 pounds.
• Transport patients who require the use of oxygen, intravenous pumps, wound vacs and/or other special equipment.
• Use various medical equipment and partners with the healthcare team to ensure patient safety and an oxygen warning card is completed.
• Understand and adhere to the medical isolation precautions, protocols, and PPE requirements.
• Confirm these precautions with Epic information and a member of the patient’s care team.
• Frequently perform lateral slide transfers with the use of a slider board and slider sheet to transfer patients to/from beds and/or stretchers and occasionally assist with hooking up/disconnecting ceiling lift slings.
• Provide patient and visitor assistance as necessary.
• Transport critical care patients requiring Nurse and/or Respiratory Therapist accompaniment.
• Maintain awareness of the patient’s medical condition while in route.
• Recognize and monitor changes in the patient’s condition which may require a medical emergency call.
• Work days, evenings, overnights, holidays, and weekends with rotating days off.
• Attend meetings outside of normal work schedule and/or assist in the training of new employees.
• Complete 80 hours of on-the-job training to perform basic job functions.

Qualifications

• Requires a high school diploma or equivalent and three years customer service experience required.
• One-year previous hospital, clinical or patient care experience preferred.
• Must be able to work independently and in a group setting with minimal supervision.
• Must be able to communicate effectively in a professional and respectful manner during high-stress situations.
• Must be able to adapt to unpredictable and stressful situations, while maintaining a calm and pleasant demeanor.
• Strong problem-solving skills are necessary.
• Must be able to demonstrate exceptional initiative and a proven ability to quickly respond to customer needs in a fast-paced work environment.
• Basic computer skills are required, with proficiency in Microsoft Word and Outlook.
• Must be able to read, write, speak, and understand English.

Skills

• Exceptional verbal communication skills as well as telephone and human relation skills to interact with patients, guests, and staff.
• Exceptional initiative and a proven ability to quickly respond to customer needs in a fast-paced work environment.
• Basic computer skills including proficiency in Microsoft Word and Outlook.
• Ability to read, write, speak, and understand English.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retail: Competitive retirement package to secure your future.

Pay

$20.98 - $29.19 / hour

Schedule

Full Time
Week 1: Wed: Off Thurs: Off Fri: Off Sat: 8:00am-4:30pm Sun: 8:00am-4:30pm Mon: Off Tues: 8:00am-4:30pm
Week 2: Wed: 8:00am-4:30pm Thurs: 8:00am-4:30pm Fri: 8:00am-4:30pm Sat: Off Sun: Off Mon: 8:00am-4:30pm Tues: 8:00am-4:30pm
Weekend Schedule: Every other weekend; 8:00am-4:30pm