Jobs · Manufacturing · Minnesota

Transporter - Saint Mary Campus

Mayo Clinic · Rochester, MN · 1 wk ago
Manufacturing$20.98–$29.19/hrFull-time

About the role

This position involves direct patient contact and frequent interactions with various healthcare professionals. The role requires transporting patients, visitors, and patient-related items safely and efficiently. Communication with the care team is essential, including confirming patient identification during handoffs.

Responsibilities

  • Transport patients, visitors, and patient-related items in a safe and efficient manner.
  • Provide detailed verbal communication to appropriate care team members as part of the handoff during drop off and pick up of patients.
  • Operate multiple types of motorized patient transport equipment safely.
  • Disinfect equipment after each patient use and request maintenance as needed.
  • Perform wheelchair roundups to storage locations or designated floors.
  • Stand and/or walk 10-12 miles per 8-hour shift, frequently pushing/pulling patients up to 200 pounds and occasionally up to or exceeding 350 pounds.
  • Transport patients who require the use of oxygen, intravenous pumps, wound vacs, and other special equipment.
  • Use various medical equipment and partner with the healthcare team to ensure patient safety.
  • Monitor patient’s condition during transport when a patient care staff member is not accompanied.
  • Recognize and monitor changes in the patient’s condition which may require a medical emergency call.
  • Work days, evenings, overnights, holidays, and weekends with rotating days off.
  • Attend meetings outside of normal work schedule and assist in the training of new employees.

Requirements

  • High school diploma or equivalent and three years customer service experience required.
  • One-year previous hospital, clinical, or patient care experience preferred.
  • Ability to work independently and in a group setting with minimal supervision.
  • Exceptional verbal communication skills, telephone, and human relations skills to interact with patients, guests, and staff.
  • Effective communication in a professional and respectful manner during high-stress situations.
  • Strong problem-solving skills and the ability to adapt to unpredictable and stressful situations.
  • Exceptional initiative and a proven ability to quickly respond to customer needs in a fast-paced work environment.
  • Basic computer skills, proficiency in Microsoft Word and Outlook.
  • Ability to read, write, speak, and understand English.

Qualifications

  • High school diploma or equivalent.
  • Three years customer service experience.
  • One-year previous hospital, clinical, or patient care experience preferred.
  • Ability to work independently and in a group setting with minimal supervision.
  • Exceptional verbal communication skills, telephone, and human relations skills to interact with patients, guests, and staff.
  • Effective communication in a professional and respectful manner during high-stress situations.
  • Strong problem-solving skills and the ability to adapt to unpredictable and stressful situations.
  • Exceptional initiative and a proven ability to quickly respond to customer needs in a fast-paced work environment.
  • Basic computer skills, proficiency in Microsoft Word and Outlook.
  • Ability to read, write, speak, and understand English.

Skills

  • Customer service skills.
  • Verbal communication skills.
  • Telephone and human relations skills.
  • Problem-solving skills.
  • Adaptability to unpredictable and stressful situations.
  • Initiative and quick response to customer needs.
  • Basic computer skills (Microsoft Word and Outlook).

Benefits

  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.

Pay

$20.98 - $29.19 / hour

Schedule

Full Time
Week 1: Wed: 8:00am-4:30pm
Thurs: Off
Fri: 8:00am-4:30pm
Sat: 8:00am-4:30pm
Sun: 8:00am-4:30pm
Mon: Off
Tues: 8:00am-4:30pm
Week 2: Wed: 8:00am-4:30pm
Thurs: Off
Fri: 8:00am-4:30pm
Sat: Off
Sun: Off
Mon: 8:00am-4:30pm
Tues: 8:00am-4:30pm
Weekend Schedule: Every Other 8a-4:30p

Site Description

Each Mayo Clinic location is a special place where employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

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