Transporter I

About the Role

This self-motivated team member works independently as well as in a team setting to transport patients, equipment, supplies, and lab specimens throughout the hospital facility. The transporter will help patients get on and off beds, stretchers, and wheelchairs and maintain a clean and safe environment by disinfecting equipment before and after patient use.

Responsibilities

• Provides safe and efficient transport of patients to all areas of the hospital.
• Assesses patient to determine the most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate team members.
• Responsible and accountable for reaching individual productivity standards established by the department.
• Transports charts and specimens in an efficient and confidential manner.
• Maintains all transportation equipment and assures its cleanliness and sanitary condition.
• Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, supporting the mission, vision, and values of Orlando Health.
• Aids in informing customers, nursing units, and diagnostic departments of delays.
• Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
• Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank; understands operation of the tank gauge.
• Has the knowledge and ability to safely remove a telemetry unit from a patient.
• Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans patient wristband.
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and display of ID badge.
• Handles work-related information in a confidential manner using HIPAA and handoff compliance.
• Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
• Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
• Assists in the distribution and retrieval of clinical equipment throughout the facility.
• Assists in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
• Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual campuses.
• Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.
• Performs additional duties or responsibilities that may not be primary to the role but may be required occasionally or as needed to support the operation of the department.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Adheres to all Standards of Precaution, MSDS, and Hand Hygiene directives.
• Completes all mandatory training as designated and required.
• Participates in departmental quality assurance and improvement activities as appropriate.
• Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality.

Requirements

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence.
• Ability to respond to common inquiries or complaints from customers.
• Capability of accessing and using all department-related computer systems, including Epic programs (Bed Tracking and Service Response), and Outlook Email.
• Six (6) months of customer service experience or 6 months of volunteer experience preferred.
• BLS/HealthCare Provider certification obtained within 90 days of hire, renewed every two years.

Full-Time - Variable Shifts