Transportation-Supply Chain Coordinator I

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences.

About the role

This role supports transportation operations across the Vetsource supply chain to ensure the timely, accurate, and cost-effective movement of products. The Transportation-Supply Chain Coordinator I coordinates inbound and outbound transportation activities, manages shipment execution, and resolves transportation exceptions to maintain reliable product flow and operational performance. This is a full-time, hybrid position at our Sandy Office, located at 17014 NE Sandy Blvd, Portland, OR 97230.

Responsibilities

• Coordinate daily inbound and outbound transportation activities to support the timely, accurate, and cost-effective movement of products across the Vetsource supply chain while supporting transportation continuity during operational disruptions.
• Execute daily transportation activities including shipment coordination, carrier scheduling, track and trace, freight quote requests, receiving coordination, transportation supply management, and other operational responsibilities to ensure efficient shipment execution.
• Identify, investigate, and resolve shipment delays, delivery exceptions, damage claims, shipment visibility concerns, and other transportation exceptions while escalating complex issues as appropriate.
• Plan, prioritize, and execute assigned responsibilities while effectively managing workload, meeting commitments, and adapting to changing business priorities.
• Monitor daily transportation activities, identify operational risks, and escalate issues that may impact service, cost, or operational performance.
• Maintain accurate shipment records, transportation documentation, operational metrics, and system data to support reporting, compliance, and business decision making.
• Analyze transportation data to identify trends, investigate operational issues, and recommend practical improvements.
• Utilize transportation, ERP, shipping, and collaboration systems to execute operational responsibilities while maintaining data integrity and operational visibility.
• Develop productive working relationships with internal and external business partners through effective communication, collaboration, and customer service.
• Identify opportunities to improve transportation processes, documentation, service performance, and operational efficiency while supporting continuous improvement initiatives.

Requirements

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Logistics, Engineering, Finance, or a related discipline; or an equivalent combination of education, training, and relevant experience.
• At least one year of experience in receiving, warehouse operations, inventory control, logistics, fulfillment, transportation, customer service, or another related operational or supply chain environment.
• Experience working in a fast-paced operational environment while managing multiple priorities and changing business demands.
• Demonstrated proficiency using Microsoft Office or Google Workspace applications, including spreadsheets, word processing, presentation, email, and collaboration tools.
• Demonstrated ability to learn, effectively utilize, and adapt to ERP systems, business applications, and other technology to support operational execution, data analysis, collaboration, and decision making.

Preferred Qualifications

• Experience supporting transportation, logistics, warehouse, fulfillment, or distribution operations.
• Experience working with parcel, LTL, or freight transportation operations.

Working Conditions

• Reliable internet access is required for this hybrid role.
• Environment where dogs are present if in the office.
• Sitting/standing at a desk working on a computer for long periods of time.
• Occasionally lifting up to 25 pounds.
• Occasionally stooping, lifting, and/or bending.

Benefits

• Competitive pay and benefits including medical, vision, dental, and life insurance.
• Employee Assistance Program.
• Pet insurance and virtual vet care.
• PTO, holidays, floating holidays, and volunteer day.
• Retirement Savings Plan (401k/RRSP) with employer matching program.
• Paid parental leave.
• Flexible scheduling and remote work where possible.
• Opportunity to join one of our Associate Resource Groups and fun company events.

Pay

Pay range (US-based applicants): $24.73 - $30.91 per hour. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education, and training, while also considering internal equity.