Transportation Supervisor

About the Role

This is an Operations position responsible for supervising the activities associated with Delivery, including management and direction of delivery staff, compliance with government regulations, and ensuring the safety and security of the delivery department.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, ensuring adherence to standard operating procedures, planned routes, and safe, efficient customer service.
• Ensures Delivery Associate compliance with local, state, and federal regulatory agencies (e.g., DOT, OSHA) and maintains accurate, current electronic logs.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules, including extra work days and shifts as needed.
• Oversees the proper selection and utilization of company assets in support of the Delivery department.
• Organizes required repairs with appropriate departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost reduction measures, and assists with implementation of delivery changes.
• Interprets, trains, and enforces Company policies, protocols, and procedures, including food safety, DOT, and record-keeping.
• Communicates with Sales Management and Marketing Associates to resolve customer or delivery issues collaboratively.
• Visits customer locations to address issues and assess delivery difficulty.
• Preserves associate relations through regular department or pre-shift meetings and maintains open communication channels.
• Monitors associate morale and submits or responds to ideas for improving engagement and enablement.
• Coordinates with the Safety department for training, associate observations, updating work methods, accident investigations, and routine safety inspections.
• Makes recommendations for disciplinary action or behavior modification where required.
• Executes management functions, including staff selection, development, discipline, performance reviews, and terminations.
• Performs duties of supervised associates and other related tasks as needed (and as qualified).

Requirements

• High school diploma or GED; or equivalent combination of education and related experience.
• 2 or 4-year college degree in Business Management, Supply Chain Management, or similar major preferred.
• 1-3 years of related experience and/or training.
• Completion of a Sysco-approved defensive driving program.
• HazMat certification preferred.
• Valid Class A Commercial Driver License meeting Company standards preferred.

Skills

• Ability to successfully engage and lead individual and team discussions and meetings.
• Capable of working proactively and constructively with peers and associates from other departments, operating companies, and Corporate.
• Problem-solving skills for practical issues with limited standardization.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Ability to apply relevant policies consistently, timely, and objectively.
• Disciplined approach to following established procedures and complying with local, state, and federal regulations.
• Ability to manage pressures and stress in a deadline-oriented atmosphere and handle customer service issues.
• Skill in making independent decisions in support of company policies and procedures on time.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Proficiency in writing reports, business correspondence, and procedure manuals.
• Effective presentation skills and ability to respond to questions from managers, clients, customers, and the public.
• Knowledge of spreadsheet and word processing software; ability to learn Sysco technology software and programs.
• Excellent computer skills.
• Ability to read, comprehend, write, and speak English.
• Basic arithmetic skills, including addition, subtraction, multiplication, and division of whole numbers, common fractions, and decimals.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and climb or balance.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

• Occasionally exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and confined spaces.
• Works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call.
• May occasionally travel to other Operating Companies or the Corporate office for training, business continuation, or other needs.
• Periodically exposed to high, precarious places.
• Sometimes exposed to fumes or airborne particles.
• The noise level in the work environment is usually moderate.