Transportation Supervisor
Brief Description
The Transportation Supervisor is responsible for overseeing transportation and logistics operations across multiple branch locations, ensuring the safe, timely, compliant, and cost-effective movement of remanufactured transformers and related equipment. This role plays a critical part in delivering an exceptional customer experience by managing fleet operations, coordinating shipments, ensuring regulatory compliance, and driving on-time delivery performance. The ideal candidate is a hands-on transportation leader with strong knowledge of DOT/FMCSA regulations, fleet management, carrier relations, and expedited freight operations in a fast-paced industrial or manufacturing environment. This position is a first-shift role, working Monday through Friday from 6:00 AM to 2:30 PM. Flexibility may be required to support transportation operations, urgent delivery situations, and business needs outside of standard working hours. Travel is required as needed to support multi-site transportation operations, vehicle fleet activities, customer requirements, and company initiatives across branch locations.
Key Responsibilities
- Transportation Operations
- Lead and oversee daily transportation activities, including routing, dispatching, fleet operations, and shipment coordination.
- Manage intercompany transfers and direct-to-customer deliveries across all branch locations.
- Cook up expedited freight, Hot Shot deliveries, and time-sensitive shipments to meet customer commitments.
- Partner with internal drivers, contract carriers, freight brokers, and third-party logistics (3PL) providers to ensure efficient transportation execution.
- Manage domestic and international shipments, including flatbed, dry van, LTL (Less-Than-Truckload), FTL (Full Truckload), and small parcel transportation.
- Compliance & Fleet Management
- Ensure compliance with all FMCSA, DOT, Hours of Service (HOS), Electronic Logging Device (ELD), and transportation safety regulations.
- Maintain transportation records and documentation required for regulatory compliance.
- Oversee preventive maintenance and repair programs for company vehicles to ensure safety, reliability, and DOT compliance.
- Conduct and promote transportation safety initiatives and best practices.
- Customer Service & Performance Management
- Collaborate with Sales, Customer Service, Operations, and Branch Leadership to meet delivery deadlines and support customer requirements.
- Respond promptly and professionally to customer shipping inquiries, concerns, and service issues.
- Monitor and improve key transportation performance metrics, including: On-Time to First Promise (OTFP), On-Time Pickup (OTP), On-Time Delivery (OTD).
- Identify transportation challenges and implement solutions that improve service levels and operational efficiency.
- Financial & Carrier Management
- Review and approve freight invoices for accuracy and cost control.
- Monitor transportation expenses and identify opportunities for cost savings and operational improvements.
- Develop and maintain strong relationships with carriers, brokers, and logistics providers.
- Lead carrier performance reviews and service improvement initiatives.
- Leadership & Development
- Hire, train, coach, and develop transportation personnel.
- Establish performance expectations and ensure accountability for safety, service, and operational excellence.
- Foster a culture of teamwork, continuous improvement, and customer focus.
- Partner with the Director of Transportation to support enterprise transportation strategies, operational compliance initiatives, and communication processes.
Requirements
- High school diploma or GED required.
- Minimum of 5 years of transportation and logistics experience, preferably in manufacturing, industrial, heavy equipment, or mission-critical delivery environments.
- Minimum of 5 years of leadership or supervisory experience.
- Strong knowledge of: DOT/FMCSA regulations, Hours of Service (HOS), Electronic Logging Devices (ELDs), Fleet maintenance and vehicle safety programs.
- Experience managing flatbed and dry van transportation operations.
- Experience with expedited freight, Hot Shot deliveries, reverse logistics, and international shipping.
- Proficiency with transportation management systems (TMS), dispatch software, and Microsoft Office applications.
- Strong communication, problem-solving, planning, and organizational skills.
- Ability to prioritize multiple responsibilities and thrive in a fast-paced, deadline-driven environment.
Preferred Qualifications
- Associate degree, vocational certification, or bachelor's degree in Logistics, Supply Chain Management, Business, Transportation, or a related field.
- Experience leading multi-site transportation operations.
- Experience managing carrier contracts and transportation budgets.
- Knowledge of continuous improvement methodologies and transportation analytics.
Why Join Us?
- Opportunity to lead transportation operations supporting critical customer deliveries.
- Collaborative, customer-focused culture.
- High-impact leadership role with visibility across the organization.
- Opportunity to drive operational excellence, safety, and continuous improvement.