Transportation Specialist, CENTRAL OPERATIONS

Purview of a Transportation Specialist

Responsibilities include, but are not limited to:

• Communication with internal customers (CS, MM, LM, FC, Trans Program, HR)
• Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision
• Strong analytical, mediation and problem resolution skills
• Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning
• Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams
• Strong understanding of process improvement technique

Key job responsibilities

• Understand execution and daily production goals
• Review and update SOPs as required
• At times assist with execution duties, training associates and verifying SOP compliance
• Handle incoming work requests within standard service level agreements (SLAs)
• Provide direction utilizing independent judgment
• Conduct regular audits with associates for engagement and standard work adherence
• Assist in shift execution with shift managers
• Work a flexible schedule as business demands, including overnight, weekends and holidays

Basic Qualifications

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• Experience with Excel

Preferred Qualifications

• Experience with SQL