Transportation Specialist

UnityPoint-St. Luke's (Downtown Location) – Monday-Friday 8am-4:30pm

About the role

Responsible for transporting ambulatory and non-ambulatory persons (in wheelchairs) via a wheelchair van. Interact professionally with other healthcare professionals, disabled, disadvantaged, sick, and injured persons.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Responsibilities

• Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices.
• Secures all passengers in the van per Hospital Passenger Securement policy.
• Provide door-through-door pick-up and drop-off for all customers.
• Map out routes to and from specified destinations, identifying the most efficient route.
• Complete daily vehicle and equipment inspections.
• Assists individuals or maneuvers wheelchairs on and off the vehicle.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
• Documents required information per transport.

Requirements

• High School Diploma or Equivalent
• Previous customer service experience required
• Valid driver’s license when driving any vehicle for work-related reasons
• Basic Life Support Certification must be obtained within 30 days of start date

Skills

• Local geographical knowledge and ability to operate GPS device
• Able to work with minimal supervision and assume responsibility for timely completion of assigned functions
• Able to communicate effectively with people of a diverse professional, educational, and cultural background

Benefits

• Paid time off and parental leave
• 401K matching and an employee recognition program
• Dental and health insurance, paid holidays, short and long-term disability
• Pet insurance for your four-legged family members
• Early access to earned wages with Daily Pay
• Tuition reimbursement to help further your career
• Adoption assistance to help you grow your family