Transportation Specialist

About the Position

As a Transportation Specialist, you'll play a vital role in keeping our community connected. This position is responsible for management of the transportation customer database software. Duties include verifying and entering data, preparing route schedules and route logs; answering the phone; scheduling rides. Join us in our mission to celebrate and serve older adults for the betterment of our community.

ESSENTIAL JOB FUNCTIONS

• Answers telephone for the Goose Creek Transit Facility (GCT) and directs calls to appropriate people
• Answers two-way radio to communicate with drivers
• Provides information and referrals for customers
• Communicates with customers and fellow staff members in a respectful manner
• Regularly enters data to Transit software
• Maintains and updates data customer base for transportation as needed
• Uses software to schedule routes for the following day
• Uses software to complete route logs at the end of the day
• Reports concerns of health and safety regarding an individual or the program to supervisor immediately
• Adheres to policy and procedures on confidentiality and safety
• Supports staff as needed
• Completes orientation and on-going training as directed