Transportation Specialist

About the role

This position is within the Division of Financial Responsibility Filings, Office of Registration, in the Federal Motor Carrier Safety Administration. The office delivers high quality customer service to all companies required to register with FMCSA to receive a USDOT, operating authority, or other FMCSA registration. The Transportation Specialist will ensure motor carriers, freight forwarders, and brokers comply with applicable FMCSA regulations, including financial responsibility filings and process agent designation requirements.

Responsibilities

• Provide expertise and assist in policy formulation, problem solving, development, promotion, and demonstration of state-of-the-art practices on a wide range of Transportation programs.
• Conduct and participate in complex program reviews to evaluate and determine the extent of efficiency, effectiveness, and economy with which Transportation programs and administrative operations are carried out in conjunction with the agency's mission and policies.
• Develop plans, goals, and oversee the implementation of systems and procedural changes specifically in the areas of BOC3/Process Agents designations and/or filing of financial responsibility.
• Serve as the point of contact for all congressional inquiries, customers, headquarters and field staff, and other miscellaneous requests for information.
• Cook with appropriate staff to draft responses, review, finalize and distribute correspondence.
• Provide expertise, training, and presentations to stakeholders in developing plans, goals, objectives for implementing deliverables for assigned Transportation programs.
• Develop policies and procedures on financial responsibility filings and process agent designation regulations to ensure that FMCSA has comprehensive compliance with regulations and enforcement requirements.
• Resolve FMSCA and trucking industry stakeholder issues by proposing (Motus) system enhancements, researching and/or proposing regulations, and advising insurance companies, financial institutions, brokers, freight forwarders, and/or motor carriers on applicable filings.

Requirements

The ideal candidate is a mid-career transportation professional capable of providing effective customer service support to motor carriers, brokers, freight forwarders, cargo tank facilities, intermodal equipment providers, insurance companies, financial institutions, process agents and members of the general public regarding their registration with FMCSA. Applicants must possess effective oral and written skills, research skills, and be capable of paying attention to details involved in the reviewing, analyzing, and processing of applications.

Qualifications

• To meet the minimum qualifications for this position, you must meet the Individual Occupational Requirement (IOR) and the specialized experience requirements.
• To qualify for the Grade 12, you must have at least one year of specialized experience equal or equivalent to the GS-11, it must include: Experience in providing oversight, guidance, and/or analysis regarding financial responsibility filings such as financial institutions that issue trust fund agreements and/or Insurance Companies that issue surety bonds or commercial insurance policies and/or designation of process agents (Form BOC-3); or Experience researching, interpreting, and applying laws, regulations, policies, or procedures in order to aid in motor carrier transportation (specifically safety or registration); or Experience in developing and documenting business or information system requirements, conducting user acceptance testing (UAT) to validate system functionality, or providing customer service on how to use an information system (specifically transportation registration systems such as the USDOT Registration System: Motus).

Skills and Abilities

• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Manages and Organizes Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy and communicates it by a variety of methods.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
• Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience.

Pay

Salary range for this position is $78,640 to $136,670 per year.

Schedule

The schedule for this position is full-time.