Transportation Specialist

Duties And Responsibilities

• Assisting with the onboarding of owner operators and maintaining contractor qualification files.
• Maintaining compliance documentation, including insurance, permits, medical cards, licenses, and DOT records.
• Cooking maintenance scheduling and supporting owner operators in meeting preventive maintenance requirements.
• Serving as the primary point of contact for owner operators by coordinating communications, supporting operational efficiency, facilitating issue resolution, and assisting with compliance documentation and regulatory requirements while maintaining productive contractor relationships.
• Coordinating with owner operators to ensure compliance with contractual requirements, safety standards, and customer service expectations.
• Preparing owner-operator settlements and maintaining accurate operational records.
• Performing daily data entry and providing administrative support for transportation operations.
• Promoting safety, accountability, and effective communication to support efficient fleet operations.
• Aiding in the development of processes and performance improvement initiatives for all drivers.
• Investigating and reporting all Commercial Motor Vehicle (CMV) accidents and incidents to the Director of Transportation and managing all incidents and accidents within Colonial's safety platform.
• Performing other job-related duties as assigned to support departmental and operational needs.

Education And Experience

• Minimum of two (2) years of experience with progressively increasing responsibilities in a logistics or transportation environment, or a Bachelor's degree in a related field.
• Commercial Driver's License (CDL) preferred.
• Experience using TMT, routing systems, and web-based dispatch applications preferred.

Knowledge, Skills And Abilities

• Availability to provide driver support by phone during all scheduled work shifts.
• Proficiency with Microsoft Office applications.
• Ability to analyze and resolve complex issues in a fast-paced, changing environment.
• Willingness to participate in an on-call rotation, including evenings, weekends, and holidays.
• Knowledge of the petroleum transportation industry preferred.
• Knowledge of DOT regulations, fleet maintenance, and transportation compliance.
• Strong organizational, communication, and customer service skills with the ability to build positive relationships with owner operators and internal teams.
• Ability to maintain a flexible schedule, including travel and working weekends, nights, and holidays as business needs require.

Physical Demands

• The employee must occasionally push, pull, and lift or carry items weighing both under and over 20 pounds.
• The role may also require walking, bending, reaching, and other routine physical movements associated with supporting transportation operations.

Reasonable Accommodations

• This position requires the ability to sit and stand frequently throughout the workday.

Eligibility Requirements

Hiring is contingent upon eligibility to work in the United States. Colonial Group, Inc. is committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Colonial Group, Inc. prohibits discrimination of and will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.