Transportation Software Technician

About the Role

Poplar Bluff R-I Transportation Department is seeking applicants for the 12-month position of Transportation Software Technician. This position will be responsible for all aspects of the district's transportation hardware, software, and training needs. Current systems include Transfinder's RouteFinder Plus routing system, Cal/Amp's Here Comes The Bus GPS fleet monitoring system, and REI video surveillance systems.

Qualifications

• Must have and maintain a valid Missouri Substitute Teaching Certificate.
• Background in computer science, information technology, or a related field.

Responsibilities

• Adhere to all local, state, and federal regulations, as well as policies set forth by the Poplar Bluff R-1 Board of Education.
• Exhibit professional conduct and positive communication skills with the public.
• Maintain confidentiality at all times.
• Maintain routing software and assist district administration and parents with transportation routes and other needs.
• Maintain accurate files of all business matters and inform supervisors of important issues.
• Gather information to assist the director in scheduling routes and day-to-day operations.
• Assist other staff members with various issues including accounts and training.
• Keep supervisor aware of scheduled meetings/trips and prepare reports when requested.
• Gather data and prepare statistical materials when requested.
• Assist with registration and other tasks involving technology or programs.
• Ensure and maintain the integrity of data collected.
• Perform other duties as assigned by supervisors.
• Communicate effectively and professionally in stressful situations with staff members and parents.
• Diagnose and troubleshoot basic hardware and software issues, making necessary repairs or corrections.
• Communicate technical concepts and information to a non-technical audience.
• Keep a detailed record of technical documentation and user manuals/training materials related to all assigned systems.

Technical Experience

• Experienced with Microsoft Windows operating systems.
• Experienced with Microsoft Office applications including Word and Excel.
• Familiar with basic computer concepts including identification and comparison of different file formats, video storage systems, file sharing capabilities, and shared storage concepts.
• Able to maintain and appropriately store documents, records, and video recordings, and share records with appropriate personnel when requested.
• Experienced with basic office equipment including phones, printers, copiers, scanners, labels, and ID printers.
• Preferred experience with the Google Workspace application suite including Google Docs and Google Sheets.
• Preferred experience and/or familiarity with geographic information systems and mapping applications.
• Preferred experience with database management systems and concepts.

Essential Functions

• Possess and maintain a valid Missouri driver's license and a satisfactory driving record.
• Communicate clearly with teachers, students, administrators, and other staff.
• Able to climb and work from ladders, step ladders, and step stools.
• Able to bend, lift, and carry up to 40 lbs.
• Dexterous use of both hands to operate computers and related office equipment.

Reports to: Director of Transportation